Browser Security Update

Overview

Data security is the foundation of every transaction that touches Kemper Auto (KA). In an effort to continue to offer a secure means of communication to our systems, KA is upgrading its systems and applications to accept Transport Layer Security (TLS) 1.2. 

TLS 1.0/1.1 Deactivation Deadline

We will be permanently deactivating support for TLS 1.0 and TLS 1.1 on July 31, 2019. Please ensure you have tested your systems for TLS 1.2 readiness prior to this date.

What is TLS?

The Transport Layer Security (TLS) protocol encrypts and authenticates the data that is passed between communicating applications and their end users. For example, when you enter your login credentials on a website, TLS prevents a third-party from stealing the information that is exchanged during the login process. 

Why Upgrade?

The PCI (Payment Card Industry) Security Standards Council, which defines security and safety rules for the payments industry, no longer considers TLS 1.0 and TLS 1.1 to be a secure form of encryption because it is vulnerable to various types of attacks. As a result, all service providers and merchants who process or transmit credit card data must take the necessary measures to ensure that their systems and applications are upgraded to accept the TLS 1.2 protocol.

For additional information on TLS and the risks that are present when using TLS versions 1.0 and 1.1, please refer to the PCI Security Standards Council’s Information Supplement on Migrating from SSL and Early TLS.

How the Upgrade Impacts You

The upgrade to TLS 1.2 could impact you in various ways depending on the manner in which you interact and communicate with Kemper Auto's applications and systems. Select from the list below to determine if you are impacted by the TLS 1.2 upgrade:

• AAXIS
• Kemper Auto Public Website
• Kemper Auto Payment Portal
• Kemper Auto Customer Portal

Web Browser Support

Browser	TLS 1.2 Enabled by default
Internet Explorer	Version 11 and above
Microsoft Edge	All Versions
Google Chrome	Version 22 and above
Mozilla Firefox	Version 27 and above
Apple Safari	Version 7 and above

How Do I Know If My Browser is Supported? 

You can go to https://www.howsmyssl.com/ from the browser(s) you use on a daily basis.

If your browser supports TLS 1.2 or above the page will look like the following:

 

If your browser DOES NOT support TLS 1.2 or higher your page will look like the following:

How do I update My Browser To Support TLS 1.2?

Please Note: Kemper Auto does not support or endorse any of these browsers. Please contact your IT Group for what works best for your organization.

• Internet Explorer
• Google Chrome
• Firefox
• Safari

 

Internet Explorer

If you are using Internet Explorer 8, 9, or 10, follow the steps below to enable support for TLS 1.2:

1. Open Internet Explorer and click Tools > Internet Options.
2. Select the Advanced tab.
3. Check the boxes next to TLS 1.1 and TLS 1.2 to enable support for these protocols. 
4.  Uncheck the box next to SSL 3.0 to disable this setting.

   

    
5. Click Apply and OK.
6. Close your browser and restart Internet Explorer.

Your browser is now ready to support the TLS 1.2 protocol.

If you are running Windows 7 or above, you can download Internet Explorer 11 which supports TLS 1.2. Follow the instructions on Microsoft's site to download and install IE 11. 

 

Google Chrome

To Download and Install Chrome click here. 

If you are using Google Chrome version 29 or greater, TLS 1.2 is automatically supported and enabled

To Update Chrome:

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click Update Google Chrome. If you don't see this button, you're on the latest version.
4. Click Relaunch.

Your browser is now ready to support the TLS 1.2 protocol.

 

Firefox

To Download Firefox click here. 

To Update Firefox:

1. Click the menu button , click Help and select About Firefox.
2. The About Mozilla Firefox,  window will open. Firefox will begin checking for updates and downloading them automatically.
3. When the download is complete, click Restart to update Firefox.

Your browser is now ready to support the TLS 1.2 protocol.

 

Safari

If you are using Safari version 7 or greater,  TLS 1.2 is automatically supported and enabled.

To Update Safari:

1. Open Software Updates. Click the Apple menu icon in the top left-hand corner of your screen. 
2. Find and activate the Safari update..
3. App Store will now update Safari. 
4. Safari is now up to date.

Your browser is now ready to support the TLS 1.2 protocol.